Checking Your Site for Proper Operation

After you have received email notification that your new website is published and operational, you will need to take a few moments to check the site and make certain everything is operating properly.

Viewing Your Site for the First Time Online

When we send you email notification, there will be a "hot link" to your site in the email and you can click on that link to view your site.

To view your site from the internet, simply type your URL (including the www.) into your browser's address bar.  Make certain you type the URL into the address bar and NOT your search bar.  When your site is first published, the various search engines such as GOOGLE have not yet had time to crawl your site and index it.  It usually takes about two weeks for your site to be indexed.

Checking Page Links for Proper Operation

Spend a few moments on your site, going from page to page and insure the page links are working properly.  This usually takes no more than 5 or 6 minutes but insures visitors to your site will not be subject to "Page Not Found" notices and poor performance.  If you find an error anywhere, complete a technical support work ticket and submit it to our support staff.

Checking Form Submissions

All DataMax Enterprise Websites will contain at least one contact form and many, such as Cash Flow Broker sites may contain 10 or more.  Forms mean prospects, leads, business, and income and you want to make certain your form submissions are getting to you.

Send a "test" from each form on your site and make certain the form is getting through.  All DataMax website forms are tested on major webmail providers such as AOL, Yahoo Mail, Gmail, etc. and work fine. If you are seeking a true business email, see the information below.  You will have problems with form submissions using Microsoft Office 365 Mail and Google's Business Email which is a Google App.  Gmail will work fine.

Accessing Your cPanel

Once your site is operational, you will have access to you cPanel (Control Panel).  This panel will allow you to update the text and images on your site, configure your business email. and much more.

To access your cPanel, simply enter your websites domain in your address bar and add   "/cpanel" to the end of it.  For example, if your domain is www.mywebsite.com, you would enter www.mywebsite.com/cpanel to access your cPanel.  Your Username and Password for cPanel access is provided by DataMax.

Setting Up Your Business Email (Webmail)

All DataMax Enterprise Website templates are provided with at least three (3) business email accounts.  You will set up your business email accounts from cPanel.

Once logged in to cPanel, scroll down to Email > Email Accounts and click the link.  You will be able to set your new email from the short form.  Leave the "Mailbox Quota" option set to 250 MB. and then click the CREATE EMAIL button.

Accessing Business Email (Webmail)

If you have elected the DataMax Business Option (recommended), you will pick up your domain related email at "WEBMAIL".  To log into WEBMAIL, you will simply go to http://webmail.yourdomain.com where "your domain" is your website's domain. 

You have three business email program choices through DataMax.  They are SquirrelMail, Horde, and RoundCube.  When you first log into WEBMAIL, you will be asked which program you prefer to use.  SquirrelMail tends to be the most popular. 

At initial log in, you will use the PASSWORD provided by DataMax.  You will be able to change that PASSWORD and all email functions from the Email Control Panel after first logging in.

Submitting a Technical Support Repair Form

If you need a website repair or update, simple complete a Modify / Repair Form at Technical Support.  We typically make necessary repairs within an hour of form submission if made during normal DataMax business operating hours.

Checking Your Site After Repairs Are Made (Clear the Cache)

After you have been notified via email that your repair is completed, check you site.  NOTE: It is likely you will need to clear your browser's cache in order to see the changes.  This is usually easy to accomplish simply by holding your keyboard's CONTROL Key and at the same time, pressing the F5 Key. In some instances, you will need to clear your browsing history to clear the cache.

Editing the Text and Images on Your Site

Basic text and image editing to your site can be done through your cPanel or by requesting your edits to be done by DataMax (shop rates apply).  This includes anything from telephone number changes to complete editing of page text regarding your services.  To view your website pages and edit text, you have choices of two (2) editors, code and html.  The html editor will display the entire page as it appears on the web and you can simply position your cursor and type in text changes as you would like.  The code editor displays the html and css as it is written.  If you do not have coding experience, you will likely want to limit your use to the html editor.

Editing Through DataMax

If you are uncomfortable editing your own pages, you can always request changes be made to your site through DataMax.  This is provided at shop rates.